{"id":4322,"date":"2025-10-07T14:07:13","date_gmt":"2025-10-07T12:07:13","guid":{"rendered":"https:\/\/francescafabbrini.com\/?page_id=4322"},"modified":"2026-04-18T12:53:29","modified_gmt":"2026-04-18T10:53:29","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/francescafabbrini.com\/en_us\/privacy-policy\/","title":{"rendered":"Privacy Policy\u200b"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4322\" class=\"elementor elementor-4322\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a791d7a e-flex e-con-boxed e-con e-parent\" data-id=\"a791d7a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-82d86a6 e-con-full e-flex e-con e-child\" data-id=\"82d86a6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ce8493 elementor-widget elementor-widget-heading\" data-id=\"2ce8493\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy\u200b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13db4e2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"13db4e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Brand \/ Controller:<\/strong> FATA\u2019 SMALTI S.R.L. (trading as Francesca Fabbrini)<br \/><strong>Registered office:<\/strong> Via Don Luigi Sturzo 150, 52100 Arezzo (AR), Italy<br \/>VAT \/ Tax ID: IT02357580519<br \/><strong>Contact:<\/strong> contact@francescafabbrini.com<br \/><strong>Effective date:<\/strong> 06 Oct 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4f5b29 e-con-full e-flex e-con e-child\" data-id=\"d4f5b29\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\n<hr class=\"e-divider-base\" data-interaction-id=\"dfcfb9f\"  data-e-type=\"widget\" data-id=\"dfcfb9f\" \/>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67b904f e-con-full e-flex e-con e-child\" data-id=\"67b904f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e32630 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8e32630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We respect your privacy. This Policy explains how we collect, use, disclose and protect personal data when you visit our website, create an account (Customer or Representative), submit an application to become a Representative, or purchase our products.<\/p><p data-start=\"693\" data-end=\"828\">If you apply or act on behalf of a company, you confirm you are authorised to provide the data and accept this Policy for that company.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>1. Who we are &amp; scope<\/strong><\/p><p data-start=\"861\" data-end=\"997\">FATA\u2019 SMALTI S.R.L. is the <strong data-start=\"888\" data-end=\"907\">data controller<\/strong> for personal data processed via our website and related services. This Policy applies to:<\/p><ul data-start=\"999\" data-end=\"1199\"><li data-start=\"999\" data-end=\"1049\"><p data-start=\"1001\" data-end=\"1049\"><strong data-start=\"1001\" data-end=\"1018\">Site visitors<\/strong> (browsing, cookies\/analytics),<\/p><\/li><li data-start=\"1050\" data-end=\"1100\"><p data-start=\"1052\" data-end=\"1100\"><strong data-start=\"1052\" data-end=\"1065\">Customers<\/strong> (creating an account, purchasing),<\/p><\/li><li data-start=\"1101\" data-end=\"1199\"><p data-start=\"1103\" data-end=\"1199\"><strong data-start=\"1103\" data-end=\"1161\">Representative applicants and approved Representatives<\/strong> (application review and account use).<\/p><\/li><\/ul><p><strong>\u00a0<\/strong><\/p><p><strong>2. What data we collect<\/strong><\/p><p data-start=\"1234\" data-end=\"1263\"><strong>a) Data you provide to us<\/strong><\/p><ul data-start=\"1264\" data-end=\"1699\"><li data-start=\"1264\" data-end=\"1384\"><p data-start=\"1266\" data-end=\"1384\">Identification and contact data (name, company, VAT\/tax ID, billing\/shipping address, email, phone\/WhatsApp, website).<\/p><\/li><li data-start=\"1385\" data-end=\"1437\"><p data-start=\"1387\" data-end=\"1437\">Account data (username, password \u2013 stored hashed).<\/p><\/li><li data-start=\"1438\" data-end=\"1522\"><p data-start=\"1440\" data-end=\"1522\">Application data (territory, lines of interest, experience, documents you upload).<\/p><\/li><li data-start=\"1523\" data-end=\"1585\"><p data-start=\"1525\" data-end=\"1585\">Order data (products, amounts, shipping preferences, notes).<\/p><\/li><li data-start=\"1586\" data-end=\"1645\"><p data-start=\"1588\" data-end=\"1645\">Communications (emails, chat\/messages, support requests).<\/p><\/li><li data-start=\"1646\" data-end=\"1699\"><p data-start=\"1648\" data-end=\"1699\">Marketing choices (newsletter\/consent preferences).<\/p><\/li><\/ul><p data-start=\"1701\" data-end=\"1736\"><strong>b) Data collected automatically<\/strong><\/p><ul data-start=\"1737\" data-end=\"1887\"><li data-start=\"1737\" data-end=\"1827\"><p data-start=\"1739\" data-end=\"1827\">Device\/usage data (IP address, browser type, pages viewed, time stamps, referring URLs).<\/p><\/li><li data-start=\"1828\" data-end=\"1887\"><p data-start=\"1830\" data-end=\"1887\">Cookies and similar technologies (see <strong data-start=\"1868\" data-end=\"1879\">Cookies<\/strong> below).<\/p><\/li><\/ul><p data-start=\"1889\" data-end=\"1919\"><strong>c) Data from third parties<\/strong><\/p><ul data-start=\"1920\" data-end=\"2072\"><li data-start=\"1920\" data-end=\"1976\"><p data-start=\"1922\" data-end=\"1976\">Payment and anti-fraud results from payment providers.<\/p><\/li><li data-start=\"1977\" data-end=\"2014\"><p data-start=\"1979\" data-end=\"2014\">Delivery information from carriers.<\/p><\/li><li data-start=\"2015\" data-end=\"2072\"><p data-start=\"2017\" data-end=\"2072\">Basic data from social\/media logins if you choose them.<\/p><\/li><\/ul><p data-start=\"2074\" data-end=\"2210\">We do <strong data-start=\"2080\" data-end=\"2087\">not<\/strong> intentionally collect special category data (e.g., health, religion). Please do not include such data in free-text fields.<\/p><p data-start=\"2074\" data-end=\"2210\"><strong>\u00a0<\/strong><\/p><p data-start=\"2074\" data-end=\"2210\"><strong>3. Why we use your data (legal bases)<\/strong><\/p><p data-start=\"2259\" data-end=\"2335\">We process personal data only when a legal basis applies under GDPR\/UK GDPR:<\/p><ul data-start=\"2337\" data-end=\"3029\"><li data-start=\"2337\" data-end=\"2476\"><p data-start=\"2339\" data-end=\"2476\"><strong data-start=\"2339\" data-end=\"2351\">Contract<\/strong> \u2013 to create\/manage your account; process and deliver orders; provide support; manage a Representative account once approved.<\/p><\/li><li data-start=\"2477\" data-end=\"2759\"><p data-start=\"2479\" data-end=\"2759\"><strong data-start=\"2479\" data-end=\"2518\">Pre-contract \/ Legitimate interests<\/strong> \u2013 to review and contact you about a Representative <strong data-start=\"2570\" data-end=\"2585\">application<\/strong> you submit; to improve the site and services; to prevent fraud\/abuse; and to show role-based information (e.g., public price vs representative price) when you are logged in.<\/p><\/li><li data-start=\"2760\" data-end=\"2914\"><p data-start=\"2762\" data-end=\"2914\"><strong data-start=\"2762\" data-end=\"2773\">Consent<\/strong> \u2013 for email marketing where required; for non-essential cookies\/analytics; and when you tick \u201cI agree to be contacted about my application\u201d.<\/p><\/li><li data-start=\"2915\" data-end=\"3029\"><p data-start=\"2917\" data-end=\"3029\"><strong data-start=\"2917\" data-end=\"2938\">Legal obligations<\/strong> \u2013 tax, accounting, consumer and product safety obligations; responding to lawful requests.<\/p><\/li><\/ul><p data-start=\"3031\" data-end=\"3110\">You can withdraw consent at any time (it won\u2019t affect processing already done).<\/p><p data-start=\"3031\" data-end=\"3110\"><strong>\u00a0<\/strong><\/p><p data-start=\"3031\" data-end=\"3110\"><strong>4. How we use your data<\/strong><\/p><ul data-start=\"3145\" data-end=\"4124\"><li data-start=\"3145\" data-end=\"3315\"><p data-start=\"3147\" data-end=\"3315\"><strong data-start=\"3147\" data-end=\"3169\">Accounts &amp; orders:<\/strong> register you; verify login; process payments (via payment processors); arrange shipping; send order emails and invoices; handle returns\/warranty.<\/p><\/li><li data-start=\"3316\" data-end=\"3437\"><p data-start=\"3318\" data-end=\"3437\"><strong data-start=\"3318\" data-end=\"3350\">Representative applications:<\/strong> evaluate your application, contact you, and if approved, enable a Representative role.<\/p><\/li><li data-start=\"3438\" data-end=\"3774\"><p data-start=\"3440\" data-end=\"3774\"><strong data-start=\"3440\" data-end=\"3483\">Pricing visibility for Representatives:<\/strong> when logged in with a Representative or Admin role, you may see <strong data-start=\"3548\" data-end=\"3575\">both Public Price (PVP)<\/strong> and <strong data-start=\"3580\" data-end=\"3609\">Representative Price (PV)<\/strong> on product pages; at checkout <strong data-start=\"3640\" data-end=\"3662\">only PV is charged<\/strong> to Representative accounts. This is role-based display logic, not automated decision-making with legal effects.<\/p><\/li><li data-start=\"3775\" data-end=\"3853\"><p data-start=\"3777\" data-end=\"3853\"><strong data-start=\"3777\" data-end=\"3806\">Support &amp; communications:<\/strong> respond to your requests and service messages.<\/p><\/li><li data-start=\"3854\" data-end=\"3952\"><p data-start=\"3856\" data-end=\"3952\"><strong data-start=\"3856\" data-end=\"3888\">Security &amp; fraud prevention:<\/strong> detect, prevent and investigate suspicious or abusive activity.<\/p><\/li><li data-start=\"3953\" data-end=\"4045\"><p data-start=\"3955\" data-end=\"4045\"><strong data-start=\"3955\" data-end=\"3988\">Analytics &amp; site improvement:<\/strong> aggregate usage to improve our content, products and UX.<\/p><\/li><li data-start=\"4046\" data-end=\"4124\"><p data-start=\"4048\" data-end=\"4124\"><strong data-start=\"4048\" data-end=\"4073\">Marketing (optional):<\/strong> send newsletters or product updates if you opt in.<\/p><\/li><\/ul><p data-start=\"4126\" data-end=\"4164\">We do <strong data-start=\"4132\" data-end=\"4139\">not<\/strong> sell your personal data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-427dfd7 e-con-full e-flex e-con e-child\" data-id=\"427dfd7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caa1865 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"caa1865\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>5. Cookies and similar technologies<\/strong><\/p><p>We use essential cookies to operate the site (e.g., cart, login). With your consent where required, we may use analytics and performance cookies to understand usage and improve the site, and marketing cookies to measure campaigns.<br data-start=\"4441\" data-end=\"4444\" \/>You can manage preferences at any time via the cookie banner or your browser settings. Blocking some cookies may affect functionality.<\/p><p data-start=\"1247\" data-end=\"1393\"><strong>6. Sharing your data<\/strong><\/p><p data-start=\"4610\" data-end=\"4698\">We share data only as needed, under contracts that require confidentiality and security:<\/p><ul data-start=\"4700\" data-end=\"5143\"><li data-start=\"4700\" data-end=\"4770\"><p data-start=\"4702\" data-end=\"4770\"><strong data-start=\"4702\" data-end=\"4730\">Hosting and IT providers<\/strong> (website\/platform, security, backup).<\/p><\/li><li data-start=\"4771\" data-end=\"4831\"><p data-start=\"4773\" data-end=\"4831\"><strong data-start=\"4773\" data-end=\"4795\">Payment processors<\/strong> (process payments, fraud checks).<\/p><\/li><li data-start=\"4832\" data-end=\"4906\"><p data-start=\"4834\" data-end=\"4906\"><strong data-start=\"4834\" data-end=\"4870\">Shipping and logistics providers<\/strong> (deliver orders, manage returns).<\/p><\/li><li data-start=\"4907\" data-end=\"4979\"><p data-start=\"4909\" data-end=\"4979\"><strong data-start=\"4909\" data-end=\"4941\">Email\/communication services<\/strong> (transactional and service emails).<\/p><\/li><li data-start=\"4980\" data-end=\"5066\"><p data-start=\"4982\" data-end=\"5066\"><strong data-start=\"4982\" data-end=\"5023\">Professional advisers and authorities<\/strong> (legal, tax, regulatory) where required.<\/p><\/li><li data-start=\"5067\" data-end=\"5143\"><p data-start=\"5069\" data-end=\"5143\"><strong data-start=\"5069\" data-end=\"5089\">Corporate events<\/strong> (e.g., merger or acquisition) in compliance with law.<\/p><\/li><\/ul><p data-start=\"5145\" data-end=\"5316\">Some providers may be outside the EEA\/UK. In that case, we use appropriate safeguards (e.g., <strong data-start=\"5238\" data-end=\"5273\">EU Standard Contractual Clauses<\/strong>, UK IDTA\/Addendum, or adequacy decisions).<\/p><p data-start=\"5145\" data-end=\"5316\"><strong>7. Retention<\/strong><\/p><p data-start=\"5340\" data-end=\"5402\">We keep data only as long as necessary for the purposes above:<\/p><ul data-start=\"5404\" data-end=\"6039\"><li data-start=\"5404\" data-end=\"5528\"><p data-start=\"5406\" data-end=\"5528\"><strong data-start=\"5406\" data-end=\"5428\">Orders &amp; invoices:<\/strong> kept for the periods required by tax\/accounting law (often up to <strong data-start=\"5494\" data-end=\"5506\">10 years<\/strong> under Italian law).<\/p><\/li><li data-start=\"5529\" data-end=\"5686\"><p data-start=\"5531\" data-end=\"5686\"><strong data-start=\"5531\" data-end=\"5570\">Customer &amp; Representative accounts:<\/strong> kept while the account is active; if you request deletion, we anonymise or delete where no longer legally needed.<\/p><\/li><li data-start=\"5687\" data-end=\"5845\"><p data-start=\"5689\" data-end=\"5845\"><strong data-start=\"5689\" data-end=\"5736\">Representative applications (not approved):<\/strong> typically up to <strong data-start=\"5753\" data-end=\"5766\">24 months<\/strong> from our last contact, unless a longer period is required for legal reasons.<\/p><\/li><li data-start=\"5846\" data-end=\"5948\"><p data-start=\"5848\" data-end=\"5948\"><strong data-start=\"5848\" data-end=\"5867\">Marketing data:<\/strong> until you opt out or after <strong data-start=\"5895\" data-end=\"5908\">24 months<\/strong> of inactivity, whichever comes first.<\/p><\/li><li data-start=\"5949\" data-end=\"6039\"><p data-start=\"5951\" data-end=\"6039\"><strong data-start=\"5951\" data-end=\"5969\">Logs\/security:<\/strong> short, just long enough to ensure security and investigate incidents.<\/p><\/li><\/ul><p><strong>\u00a0<\/strong><\/p><p><strong>8. Your rights (EU\/EEA &amp; UK)<\/strong><\/p><p data-start=\"6079\" data-end=\"6402\">You have the right to <strong data-start=\"6101\" data-end=\"6111\">access<\/strong>, <strong data-start=\"6113\" data-end=\"6124\">rectify<\/strong>, <strong data-start=\"6126\" data-end=\"6135\">erase<\/strong>, <strong data-start=\"6137\" data-end=\"6149\">restrict<\/strong> or <strong data-start=\"6153\" data-end=\"6163\">object<\/strong> to processing, and to <strong data-start=\"6186\" data-end=\"6206\">data portability<\/strong>. You also have the right to withdraw consent at any time and to <strong data-start=\"6271\" data-end=\"6292\">lodge a complaint<\/strong> with your local authority.<br data-start=\"6319\" data-end=\"6322\" \/>In Italy, the authority is the <strong data-start=\"6353\" data-end=\"6401\">Garante per la protezione dei dati personali<\/strong>.<\/p><p data-start=\"6404\" data-end=\"6537\">To exercise rights, email <strong data-start=\"6430\" data-end=\"6463\"><a rel=\"noopener\" data-start=\"6432\" data-end=\"6461\">contact@francescafabbrini.com<\/a><\/strong>. We may need to verify your identity. We aim to respond within one month.<\/p><p data-start=\"6404\" data-end=\"6537\"><strong>\u00a0<\/strong><\/p><p data-start=\"6404\" data-end=\"6537\"><strong>9. Children<\/strong><\/p><p data-start=\"1862\" data-end=\"1955\">Our site is not directed to children under <strong data-start=\"6603\" data-end=\"6609\">16<\/strong>. If you believe a child provided data to us, contact us and we will delete it where required by law.<\/p><p data-start=\"1862\" data-end=\"1955\"><strong>\u00a0<\/strong><\/p><p data-start=\"1862\" data-end=\"1955\"><strong>10. Security<\/strong><\/p><p data-start=\"4734\" data-end=\"5468\">We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission or storage is 100% secure.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>11. International transfers<\/strong><\/p><p>Where we transfer data outside the EEA\/UK, we rely on adequacy decisions or implement the EU Standard Contractual Clauses (and relevant UK mechanisms), plus supplementary measures where appropriate.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>12. Changes to this Policy<\/strong><\/p><p data-start=\"4734\" data-end=\"5468\">We may update this Policy from time to time. We will post the new version with an updated Effective date. Significant changes may be notified by email or site notice.<\/p><p data-start=\"4734\" data-end=\"5468\"><strong>\u00a0<\/strong><\/p><p data-start=\"4734\" data-end=\"5468\"><strong>13. Contact us<\/strong><\/p><p data-start=\"4734\" data-end=\"5468\">Via Don Luigi Sturzo 150, 52100 Arezzo (AR), Italy<br data-start=\"7478\" data-end=\"7481\" \/><strong data-start=\"7481\" data-end=\"7491\">Email:<\/strong> <a href=\"mailto:contact@francescafabbrini.com\" rel=\"noopener\" data-start=\"7492\" data-end=\"7521\">contact@francescafabbrini.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy\u200b Brand \/ Controller: FATA\u2019 SMALTI S.R.L. (trading as Francesca Fabbrini)Registered office: Via Don Luigi Sturzo 150, 52100 Arezzo (AR), ItalyVAT \/ Tax ID: IT02357580519Contact: contact@francescafabbrini.comEffective date: 06 Oct 2025 We respect your privacy. This Policy explains how we collect, use, disclose and protect personal data when you visit our website, create an account [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-4322","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/francescafabbrini.com\/en_us\/wp-json\/wp\/v2\/pages\/4322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/francescafabbrini.com\/en_us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/francescafabbrini.com\/en_us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/francescafabbrini.com\/en_us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/francescafabbrini.com\/en_us\/wp-json\/wp\/v2\/comments?post=4322"}],"version-history":[{"count":72,"href":"https:\/\/francescafabbrini.com\/en_us\/wp-json\/wp\/v2\/pages\/4322\/revisions"}],"predecessor-version":[{"id":7298,"href":"https:\/\/francescafabbrini.com\/en_us\/wp-json\/wp\/v2\/pages\/4322\/revisions\/7298"}],"wp:attachment":[{"href":"https:\/\/francescafabbrini.com\/en_us\/wp-json\/wp\/v2\/media?parent=4322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}